Help Center

Learn how to manage your Trading212 account, update your profile, change your password, and adjust your notification preferences.

• Updating your profile: Go to Settings > Profile to change your name, username, phone number, and region.
• Changing your password: Navigate to Settings > Password, enter your current password, then your new password.
• Notification preferences: Visit Settings to enable or disable email alerts for login, deposits, withdrawals, and trades.
• Privacy Mode: Toggle Privacy Mode in Settings to hide sensitive portfolio and transaction data.

Verify your email address to unlock full account features and receive important account notifications.

• After registration, check your inbox for a 6-digit verification code.
• Enter the code on the verification screen to confirm your email address.
• If you did not receive the email, check your spam folder or request a new code.
• Verification codes expire after 10 minutes for security.

If you have forgotten your password, you can reset it securely using your registered email address.

• Click "Forgot Password" on the login page.
• Enter your registered email address to receive a 6-digit reset code.
• Use the code to verify your identity and create a new password.
• Your new password must be at least 8 characters with 1 uppercase, 1 lowercase, 1 number, and 1 symbol.

Fund your account using cryptocurrency deposits. Deposits are reviewed by our team before being credited.

• Navigate to Wallet > Deposit to initiate a deposit.
• Select your cryptocurrency (USDT, USDC, BTC, ETH, or SOL) and enter the amount.
• Provide the transaction hash from your wallet to confirm the transfer.
• Deposits are typically processed within 1-2 business days after review.
• You will receive a notification once your deposit is approved and credited.

Withdraw funds from your account via cryptocurrency or bank transfer.

• Go to Wallet > Withdraw to request a withdrawal.
• Choose your withdrawal method: cryptocurrency or bank transfer.
• For crypto withdrawals, provide the destination address and network.
• For bank transfers, enter your bank account details (name, account number, SWIFT).
• Only one pending withdrawal is allowed at a time.
• Withdrawals are reviewed and processed by our team.

Complete KYC (Know Your Customer) verification to unlock full account features and higher limits.

• Submit a selfie, government ID, and proof of address document.
• Supported file formats: JPEG, PNG, and PDF (max 5MB each).
• Documents are reviewed by our compliance team.
• If additional information is needed, you will be asked to retake specific documents.
• Once approved, your account status will be updated and you will receive a confirmation.

Learn how to manage your investment portfolio on Trading212.

• Browse available assets on the Markets page with real-time price data.
• Click on an asset to view detailed information including price charts and statistics.
• Deposit funds to your wallet and start building your portfolio.
• View your complete transaction history on the Transactions page.

Our support team is here to help. Click the button below to start a live chat, or email us directly.

Email: support@investing101pro.com