Privacy Policy

Trading212 (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related investment services (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Platform.

We collect information that you provide directly to us, information we obtain automatically when you use the Platform, and information from third-party sources. The categories of data we collect are described in detail below.

We only collect information that is necessary for the operation of our services, compliance with legal and regulatory obligations, and the improvement of your experience on the Platform.

When you create an account on Trading212, we collect the following information:

• Full legal name
• Email address
• Phone number
• Date of birth
• Residential address and proof of address
• Government-issued identification (passport, driver’s license, or national ID card)
• Tax identification number or Social Security Number
• Employment status and source of funds information
• Bank account details and payment method information

This information is required to create and maintain your account, verify your identity, and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.

As a regulated financial services provider, we are required by law to verify the identity of our users. This process involves collecting and reviewing:

• Clear photographs or scanned copies of government-issued identification documents
• Proof of residential address (utility bills, bank statements dated within the last 3 months)
• Selfie or live photo for facial verification purposes
• Source of wealth and source of funds documentation

This data is processed by our third-party identity verification providers and stored securely in compliance with applicable data protection regulations. We retain this information for the duration required by financial regulatory authorities, typically five years after the closure of your account.

When you access the Platform, we automatically collect certain technical information:

• IP address and geolocation data
• Browser type, version, and language preferences
• Operating system and device type
• Pages visited and features used within the Platform
• Time and duration of your sessions
• Referring URL and exit pages
• Device identifiers and advertising IDs

We use this information to optimize the Platform, diagnose technical issues, prevent fraud, and analyze user behavior to improve our services.

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device by your web browser.

The types of cookies we use include essential cookies required for the Platform to function, functional cookies that remember your preferences, analytics cookies that help us understand how you interact with the Platform, and security cookies that protect your account from unauthorized access.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more detail, please see our Cookie Policy.

We use the collected information for the following purposes:

• To create, maintain, and secure your account
• To process transactions, deposits, and withdrawals
• To verify your identity and comply with AML/KYC regulations
• To detect, prevent, and investigate fraudulent or unauthorized activity
• To communicate with you regarding your account, transactions, and platform updates
• To provide customer support and respond to your inquiries
• To improve, personalize, and optimize the Platform
• To comply with applicable laws, regulations, and legal processes
• To send marketing communications with your consent where required by law

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest using AES-256
• Strict access controls and multi-factor authentication for internal systems
• Regular security audits, penetration testing, and vulnerability assessments
• Employee training on data protection and privacy best practices
• 24/7 monitoring of systems for suspicious activity

While we take every reasonable precaution to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain the highest security standards.

We retain your personal data for as long as your account is active and for a minimum period of five years after account closure, as required by financial regulatory authorities. Certain data may be retained for longer periods where necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

When data is no longer required, it is securely deleted or anonymized in accordance with our data retention policy.

We engage trusted third-party service providers to assist in operating the Platform and delivering our services. These providers have access to your personal data only to perform specific tasks on our behalf and are contractually obligated to protect your data. Categories of third-party providers include:

• Identity verification and KYC service providers
• Payment processors and banking partners
• Cloud infrastructure and hosting providers
• Analytics and performance monitoring services
• Customer support and communication platforms
• Regulatory and compliance reporting services

We do not sell your personal data to third parties. We may disclose your information when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@trading212.com
• Data Protection Officer: dpo@trading212.com
• Address: Trading212, 7th Floor, 50 Broadway, London, SW1H 0BL, United Kingdom

This Privacy Policy was last updated on June 5, 2026. We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Material changes will be communicated to you via email or through a prominent notice on the Platform prior to the change taking effect.